Privacy Policy
At AdoroHu Matcha, we are committed to protecting your business data and ensuring transparency in our digital partnership.
An overview of how we work with your data
This Privacy Policy describes how AdoroHu Matcha (collectively, "we", "us", or "our") collects, uses, and shares your personal information when you visit our website, contact our sales team, or source our premium organic matcha products.
By using our services, you agree to the terms outlined in this policy.
What we gather, and why
We collect information that allows us to provide a professional B2B experience:
Identity & Contact Data
Includes your name, company name, professional email address, and phone number provided via inquiry forms.
Technical Data
Includes your IP address, browser type, time zone setting, and location data collected during your visit.
Usage Data
Information about how you navigate our site, which products (e.g., Ceremonial Grade vs. Culinary Grade Matcha) you view, and session duration.
Strictly for business purposes
We use your information only for the purposes set out below:
Inquiry Response
To provide accurate quotes, product specifications, and shipping estimates.
Order Processing
To facilitate export documentation and international logistics.
Marketing Optimization
To improve our website SEO and deliver relevant content.
Safety & Compliance
To ensure food safety traceability and professional standards.
A global source factory means cross-border data
As a global matcha source factory based in China, your data may be transferred to and maintained on servers located outside of your state or country.
We implement rigorous security protocols to ensure your data is treated securely and in accordance with this Privacy Policy.
How we safeguard and how long we keep it
SSL Encryption
We use SSL (Secure Sockets Layer) encryption to protect data transmission. Access to your data is limited to authorized personnel involved in order fulfillment and customer service.
Limited & Purposeful
We retain your business information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
A note on external sites
Our website may contain links to third-party sites (such as shipping carriers or social media platforms).
We are not responsible for the privacy practices of these external sites and encourage you to read their policies.
Exercise your rights, reach our team
Depending on your location (e.g., GDPR in the EU), you have the right to access, correct, or delete your personal information. If you wish to withdraw consent or update your data, please contact our privacy team using the details below.
Get in touch with us
- Email peter [at] adorohumatcha.com
- Phone +86 180 3802 4820
- Factory Zhejiang, ChinaSource & Production
- Brand Office Shenzhen, ChinaSales & Customer Service